Frequently Asked Questions

Last updated: January 1, 2025

General

Q: What is NexChakra?
A: NexChakra is a SaaS platform designed to help institutions automate workflows, ensure compliance, and build trust with long-term stability.

Q: Who can use NexChakra?
A: Universities, schools, training centers, and organizations that need reliable workflow automation and secure data management.

Q: Is NexChakra available globally?
A: Yes, our platform is accessible worldwide, with compliance tailored for India, Nepal, and international standards like GDPR.

Pricing & Plans

Q: How much does NexChakra cost?
A: Pricing depends on the size of your institution and the modules you choose. We offer flexible subscription plans to fit different budgets.

Q: Do you offer free trials?
A: Yes, we provide a limited-time free trial so institutions can explore features before committing.

Q: Can I upgrade or downgrade my plan?
A: Absolutely. Plans are flexible and can be adjusted as your institution’s needs evolve.

Security & Compliance

Q: How secure is NexChakra?
A: We use enterprise-grade encryption, role-based access, and regular audits to ensure your data is protected.

Q: Does NexChakra comply with global standards?
A: Yes, we comply with GDPR, CCPA, and local regulations in India and Nepal.

Q: Who owns the data stored on NexChakra?
A: You do. NexChakra only processes data on behalf of your institution and never sells or shares it.

Onboarding & Support

Q: How long does onboarding take?
A: Most institutions are fully onboarded within 1–2 weeks, depending on customization needs.

Q: Do you provide training?
A: Yes, we offer training sessions, documentation, and video guides to ensure smooth adoption.

Q: How can I get support?
A: You can reach us via email at chakranex@gmail.com. We also provide priority support for premium clients.

Business & Growth

Q: Can NexChakra scale with my institution?
A: Yes, our platform is designed to grow with you — from small teams to large universities.

Q: Do you offer custom solutions?
A: We provide tailored modules and integrations to meet unique institutional needs.

Q: How does NexChakra build trust with clients?
A: By ensuring transparency, compliance, and long-term stability. We benchmark against global SaaS standards, not just local competitors.